How it works
Grafta is a simple community noticeboard. Whether you are looking for work or looking for help, the process is straightforward.
I am looking for work
1. Create your profile
Sign up and tell the community what you can do. Add your skills, a short description, and the areas you work in. It only takes a few minutes.
2. Get discovered
Your profile appears in the local directory where people can browse by skill and location. No paperwork or approvals needed.
3. Receive contact requests
When someone is interested, they send a contact request. Your telephone number is never shown on the noticeboard. It is only shared with a person after you approve their request, and the app shows it to them for 30 days. You can stop sharing it earlier at any time, but this can't remove your number if they have already saved it or contacted you.
I am looking for a service
1. Browse local skills
Search or browse profiles by skill type and location. See what people offer and read their descriptions before reaching out.
2. Request contact details
Found someone suitable? Send a contact request. They are notified and decide whether to share their telephone number with you. Nobody else can see it.
3. Connect directly
Once the worker shares their details, you contact each other directly and agree on the work. The platform simply made the introduction.
Kudos: a quick thank you
When someone does a good job for you through Grafta, you can give them kudos with one tap on their card. You can also add a word or two about what they did well, such as Reliable, Quality work, Friendly or On time.
How kudos works
Kudos unlocks a week after someone accepts your contact request, and you can give it once per request. Profiles show how many different people have given kudos, not the total number of taps, and never who gave them.
Kudos is a thank-you from other members, not a check or recommendation by Grafta. Always do your own checks before you agree to any work.
Staying safe and reporting a problem
- Meet in a public place first if you can, and tell someone where you're going.
- Agree on the work, price and times before you start, ideally in writing (a WhatsApp message is fine).
- Never send money in advance or share ID documents unless you're sure it's necessary.
If something doesn't feel right, report it. Tap ⋯ on a listing and choose Report listing, or open an accepted contact request and choose Report this person. Reports are private. We review every report and may suspend or remove people who break our rules.
If you are in danger, call SAPS on 10111 first.